The Complete Guide to the Nusuk Challenge and Nusuk Keys

This guide explains the Nusuk Challenge from the start: what keys are, how referral codes work, how to apply a code in the Nusuk app, and how to use Nusuk Keys to find codes and share your own. Nusuk Keys is an unofficial, free community website. It is not part of Nusuk or the Saudi Ministry of Hajj and Umrah.

What are Nusuk and the Nusuk Challenge?

Nusuk is the official Saudi platform for Umrah and Hajj services, and it has its own mobile app. The Nusuk Challenge is a campaign inside that app.

The campaign advertises 100 free Umrah trips and 10,000 cartons of Zamzam water, given out through lucky draws. To take part in the draws you collect keys. In the challenge area of the app you will see tabs such as "Play", "Winners", "Keys", "Share" and "Help".

What are Nusuk keys and how do you get them?

Keys are your entries for the draws. More keys can improve your chances, but nothing is guaranteed. A draw is still a draw.

The daily key

Every user gets one key at the start of each day. The app shows this as "A key for every day". You do not need to do anything special for it, just open the app.

Keys from referral codes

You can also get extra keys with referral codes. In the "Keys" screen there is a box called "Add code to get new key". When you enter someone's valid code and tap "Check the code", you get an extra key and the person who shared the code benefits too. That is why people share their codes with each other.

What is an NG- code (Nusuk referral code)?

Every Nusuk user has a personal referral code. It always starts with NG- followed by letters and numbers, for example NG-d16Lkt83.

Two things matter about these codes:

• They are case-sensitive. NG-AbC and NG-abc are different codes, so capital and small letters must match exactly.
• Each person's code can be used by you only once. If you try the same code again, the app says something like "Code already has been used".

How to install the Nusuk app and create an account

1. Install the Nusuk app only from the official link, the Google Play Store or the Apple App Store.
2. Open the app and create your account by following the steps the app shows you.
3. Open the challenge area and go to the "Keys" tab. Here you can see your keys and the "Add code to get new key" box.

Keep your password and any OTP (one-time code) private. No real service needs them from you.

How to apply a Nusuk referral code

There are two ways to apply a code. Both end with the same button in the app: "Check the code".

Way 1: Tap "Open in Nusuk"

On Nusuk Keys, each code card has a button that opens the Nusuk app with the code already filled in. Tap it, check that the code appears in the "Add code to get new key" box, then tap "Check the code".

If the button opens your browser instead of the app:

• Android: go to Settings, then Apps, then Nusuk, then "Open by default", and allow supported links.
• iPhone: if Safari asks "Open in Nusuk?", tap Open.

If it still does not work, use Way 2.

Way 2: Copy and paste the code

1. Tap "Copy code" on the card.
2. Open the Nusuk app and go to "Keys".
3. Tap the "Add code to get new key" box and paste the code.
4. Make sure there are no extra spaces before or after it.
5. Tap "Check the code".

How to apply many codes in a row

If you want to apply several codes one after another, this routine is the quickest:

1. Open the Nusuk app first and leave it on its home screen.
2. Go back to Nusuk Keys in your browser.
3. Tap the open-in-app button on the code card.
4. When the app opens with the code, tap "Check the code".
5. Stay on the success screen. Do not close the app.
6. Come back to Nusuk Keys, tap "Applied, next" and repeat with the next code.
7. If the code is not filled in when the app opens, copy it from the card and paste it yourself.

If the app shows a "limit" message or stops accepting codes, stop for now and try again later or the next day. Check the rules inside the app for details.

How to find and share your own Nusuk code

Your own code helps you and helps others. To find it:

1. Open the Nusuk app and go to "Keys".
2. Tap "Share", then "Copy".
3. The copied message contains your invite link. Your code is at the end of the link, after id=, for example id=NG-xxxxxxxx.

To share it on Nusuk Keys, go to the share section and paste the code, the Nusuk link or the whole share message. The site picks out the code for you. Each code can be added only once, so duplicates are blocked, even if the capital and small letters are different.

After sharing, you can see how many people copied your code, and you get buttons to share it on WhatsApp, Facebook and Telegram.

How Nusuk Keys works

Nusuk Keys is built to make code sharing simple and fair:

• One card at a time. Each card shows one code with "Copy code" and the open-in-app button.
• Applied or skip. Tap "Applied, next" or "Skip", or swipe right for applied and left for skip.
• No repeats. Codes you copied are remembered on your phone, so you will not see them again.
• Least-used first. Codes that have been used the least are shown first, so every shared code gets a fair turn.
• 3 free codes. You can copy 3 codes for free. After you share your own code, you can copy unlimited codes.
• Reporting. If a code does not work, tap "This code doesn't work". Codes reported by several people are hidden.
• Live activity. You can see newly shared codes appear, with part of each code masked.

There is no sign-up and no fee. Nusuk Keys never asks you to log in.

Tips to get the most from your keys

• Open the Nusuk app every day so you do not miss your daily key.
• Share your own code early. It unlocks unlimited codes on Nusuk Keys and lets others use it.
• Copy codes instead of typing them, to avoid typos.
• If your key count does not change straight away, switch to another tab and back, or pull down to refresh.
• Mark each code as applied or skipped so your list stays clean.
• Report codes that fail so others do not waste time on them.

Common problems

Most problems have a simple cause:

• "Invalid code": usually a typo, wrong capital or small letters, or an extra space.
• "Code already has been used": you have used this person's code before. Skip it and take the next one.
• Limit message: the app is not accepting more codes for now. Try again later or the next day.
• Link opens the browser: change the "Open by default" setting on Android, or tap Open on iPhone, or paste the code yourself.
• Keys not updated: switch tabs or pull down to refresh.

For step-by-step help, see Nusuk problems and fixes.

Staying safe

The Nusuk Challenge attracts scammers, so keep these rules in mind:

• Install the app only from the official link, Play Store or App Store.
• Never pay any "processing fee" to anyone.
• Never share your password or OTP.
• Anyone who promises you a guaranteed Umrah is a scammer.
• Nusuk Keys never asks for your login details.

Frequently asked questions

Is the Nusuk Challenge free?

Yes. Taking part happens inside the official Nusuk app, and you should never pay anyone to join or to "process" a prize.

How many keys can I collect?

You get one key each day, and extra keys from valid referral codes. The app may stop accepting codes for a while. We do not state exact limits, so check the rules in the app.

Do more keys mean I will win?

No. More keys can improve your chances, but the prizes are given by lucky draws and nothing is guaranteed.

Why does it say "Code already has been used"?

You can use each person's code only once. If you see this message, you have already used that code. Move on to another one.

Why do I get "invalid code"?

Codes are case-sensitive, and typos or extra spaces break them. Copy the code instead of typing it, and check the capital and small letters.

Does sharing my code help me?

Yes. When someone applies your code, you benefit too. On Nusuk Keys, sharing your code also unlocks unlimited code copying.

Is Nusuk Keys the official Nusuk website?

No. It is an unofficial, free community site. It is not connected to Nusuk or the Saudi Ministry of Hajj and Umrah.

How do I contact Nusuk Keys?

Use the contact page.

Start collecting more keys

You now know how the Nusuk Challenge works. Copy free codes now and add them in the app, then share your own code so others can help you back.